Updated on June 18th, 2008.

Food Packaging Consultants ("FPC") respects your privacy and is committed to protecting your personal information when you use our web sites. We appreciate your trust and will continue to guard your confidential information.

Please read the following to learn how we treat personal information about you when you visit or subscribe to our services.

Information you gave us
When you sign up for a FPC account or newsletter for buying our products or subscribing our services, we request your personal information (such as your name or company name, phone number, email address and an account password).

We may also request your credit card or other payment account information which we maintain in encrypted form on secure servers. The information you provide with is used for responding to your requests, customizing future shopping for you, improving our stores, and communicating with you. We may conduct online surveys occasionally. They may be a pop-up window offering you the optional opportunity of participating in a survey. These surveys are entirely voluntary and you may decline to participate.

Information we collect
Whenever you visit a website, the servers automatically record information that your browser sends. We collect IP addresses and Web site usage information from you when you visit our website. This information helps us evaluate how our visitors and customers use and navigate our Web sites, including the number and frequency of visitors and customers to each Web page, and the length of their visits.

Information we receive from other sources helps us provide better service to our customers. They include updated delivery and address information from our carriers or other third parties, which we use to correct our records to improve product delivery and communication; account information, purchase or redemption information; search term and search result information from Web search features offered by online or market research agencies; and search results and links, including paid listings (such as Sponsored Links).

Cookies
To better serve you, we may send one or more cookies to your computer that uniquely identifies your browser to store your preference. We use cookies to improve the quality of our service by tracking and analyzing user preferences trends. We use that data to personalize your experience at our website, enable you to use shopping carts on our sites, and offer you preferred products, programs, or services. Most browsers will notify you to accept or refuse cookies. We recommend you to leave that on since cookies allow you to take full advantage of all that FPC provides to you.

Communications
By registering our websites either for buying our products or subscribing our services, you give us the permission to communicate with you. You may receive any message from us regarding the account such as welcome note, password information, order confirmation, or related issues. If you do not wish to receive e-mail or other mail from us, please see Opt-Out instructions.

Sharing information
Information about our customers is an important part of our business, and we do not sell it to others. We share customer information only as described below and with affiliates that FPC controls.

We may hire other companies and individuals to perform functions on our behalf including fulfilling purchase orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing database, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to your personally identifiable information solely for the purpose of providing these services to us or on our behalf.

We use third parties, called third-party ad servers or ad networks, to deliver ads to you on our behalf. They may collect your personal information only for the purpose of providing these services to us or on our behalf. They may use the information about your visits to our websites in order to present advertisements that may be interest to you.

Sometimes we send promotional offers to selected groups of our customers on behalf of our subsidiaries or affiliates that are subject to this Privacy Policy. We require that these parties agree to process such information based on our instructions and in compliance with this policy and any other appropriate confidentiality and security measures. If you do not want to receive such offers, please see Opt-Out instructions.

We may disclose and use personally identifiable information in special circumstances where it is necessary to enforce our Terms and Conditions of Use. This includes exchanging information with other companies and organizations for fraud protection, credit risk reduction, technical/security issues and imminent harm to the rights or property safe of FPC. We may also disclose or use your personal information when we believe that the law requires us to do so.

Data integrity
We process sensitive personal information only for the purposes for which it was collected and in accordance with this policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We may retain your information for as long as necessary to permit us to use it for the purposes that we have communicated to you and comply with applicable law or regulations.

Accessing and updating your information
You may review and update your personal or registration information that you have provided to us by visiting view or change my account information or you may contact Customer Service at Support@FPCpackaging.com. You can also contact us by postal mail at Food Packaging Consultants, Inc., 8647 W. Ogden Ave., Lyons, IL 60534 Attn: Customer Service Department

We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever it is necessary.

Opt-out
We respect your choice of accepting information. If you would like to unsubscribe or terminate receiving e-mail messages or any other direct marketing materials sent by us, please contact Customer Service at Support@FPCpackaging.com. Alternatively, please write to:

Customer Service Department
Food Packaging Consultants, Inc.
8647 W. Ogden Ave.
Lyons, IL 60534
Attn: UNSUBSCRIBE

Question or comments
If you have any questions, complaints, or comments regarding this policy, please contact Customer Service at Support@FPCpackaging.com. You can also contact us by postal mail at:

Customer Service Department
Food Packaging Consultants, Inc.
8647 W. Ogden Ave.
Lyons, IL 60534